Dental Clinics North - Traverse City

Siren Queen 2 months ago

I had polite people but they had no clue what they are doing. The three different time there and I now have so bad anxiety going to new dentist. First time in year I change my dentist to be closer to home so we didn’t have to do summer traffic and hopefully done before winter. So much for that. My three teeth were fixed all at once. Like great get it done but do it freakin right I have a crack now in my teeth and my mouth as now hurt since Monday. It is now Saturday I’m crying. But so scared to go to a dentist I really hope my old one across town will help.

Vickie Shank 3 months ago

The lady at the front desk that was stationed at check out, who checked us in was great! Somehow our appointment wasn’t confirmed on their side, even though it was confirmed on his Dads side. We were offered to wait to see if something opened up, and it did! We got right in. Chelsea was absolutely WONDERFUL!!! So calming and thorough, putting my grandson at ease. 5 stars!!! He didn’t see a Dr. they were busy.

Robert Kenney 4 months ago

I went in for tooth pain and was seen by Jessica. Unfortunately, the experience became deeply frustrating and unsettling due to what I felt was a serious lack of communication and informed consent. Near the end of the visit, Jessica stated that she was going to place a sealant to help protect my teeth. However, the procedure itself was not clearly explained to me beforehand, nor was I told exactly what material was being used. What concerned me most was that when she was specifically asked what was in the sealant before treatment, she actually stated, “I don't even know.” As a patient trying to make informed decisions about my own healthcare, hearing that from the provider applying a dental material to my teeth was extremely alarming. At that point, I was uncomfortable because I still did not fully understand what treatment was being performed or what the long-term implications were. After leaving the office, I researched the specific sealant that had been applied and learned that it releases fluoride over an extended period and generally remains bonded to the tooth for years. Regardless of others’ opinions on fluoride or sealants, this was not something I personally wanted. I inte

Alli Hagen 6 months ago

I had a very frustrating experience with Dr. Lu. I came in for a scheduled appointment to have my retainer removed—an appointment that was made by another dentist in the same office. When I sat down, she immediately refused, saying she “was not doing that” and repeatedly warned that it would mess up my teeth. She continued to insist that an orthodontist should be handling it and seemed visibly irritated about the situation. Another dentist had to step in and clarify that the retainer did need to be removed. Even after that, Dr. Lu questioned why she was being asked to do it and openly expressed frustration about having to proceed. Her behavior was so openly unprofessional that other staff even came by to ask if I was okay. If there were concerns about the procedure, those should have been handled professionally with staff rather than expressed to a patient in the chair. Throughout the procedure, she also did not explain what she was doing or walk me through any steps, which made the experience even more uncomfortable. Based on this experience, I would not feel comfortable recommending her to children or patients who are nervous about dental visits, as communication and reassurance

Katie 10 months ago

As someone who has been genuinely traumatized by the dentist in the past, I can honestly say I had a wonderful, life-changing experience at Dental Clinics North. ​My hygienist, Emily, was incredibly patient and understanding of my history. When I had a concern about something we didn't see on the X-ray, she immediately brought the dentist over, who was happy to reassure me and confirm everything was accurate. ​Best of all, I finally had my teeth thoroughly cleaned—something I've been trying to get done for about two years. I truly don't believe any hygienist has cleaned my teeth as well as Emily did since I was about 14! ​After moving from Florida, I am so happy to have found a good dentist and a team that has completely eliminated my dental anxiety. Highly, highly recommend!